Terms and Conditions

These terms and conditions outline the rules and regulations for the use of Iulian Cetanas Persoana Fizica Autorizata's Website, located at https://iuliancetanas.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Iulian Cetanas Fine Art if you do not agree to take all of the terms and conditions stated on this page.

License:

Unless otherwise stated, Iulian Cetănaș Persoana Fizica Autorizata owns the intellectual property rights for all material on Iulian Cetanas Fine Art. All intellectual property rights are reserved. You may access this from Iulian Cetanas Fine Art for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from Iulian Cetanas Fine Art

  • Sell, rent, or sub-license material from Iulian Cetanas Fine Art

  • Reproduce, duplicate or copy material from Iulian Cetanas Fine Art

  • Redistribute content from Iulian Cetanas Fine Art

Cookies:

The website uses cookies to help personalize your online experience. By accessing Iulian Cetanas Fine Art, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

This Agreement shall begin on the date hereof.

Payments:

All payments are processed securely by a third-party payment provider, and are protected by encryption. Should you return any of your order and are due a refund, we will refund the value of your order via the payment method you originally used.

You agree to pay Iulian Cetanas Fine Art, through the payment processor, the full amount as charged.

If there are any problems or discrepancies with your order, you shall notify me within 5 days of receipt of your delivery via email to contact@iuliancetanas.com

Delivery:

Our online store uses standard prices for shipping depending on your location.

When your artwork has been shipped you will be sent an email notification of shipping that includes the delivery tracking number if applicable.

The shipping time depends on the chosen method and your location:

  • 24-48h anywhere in Romania via courier.

  • 7-14 working days to a country in Europe, via local post

  • 7-21 working days to a country outside Europe, via local post

VAT & Import Duty:

All items for sale including commission are not subject to Value Added Tax. Payment of import duty may be liable in some countries, which is the sole responsibility of the client.

Returns & Refunds policy

You are entitled to cancel your order within 14 days without giving any reason for doing so.

The deadline for canceling an order is 14 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail contact@iuliancetanas.com.

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

  • The artworks were delivered in the last 14 days

  • The artworks are in perfect conditions

The following goods cannot be returned:

  • The commissions made to your specifications or clearly personalized.

We reserve the right to refuse returns of any artwork that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Romania, Brasov, 6-8 George Calinescu Street, Entrance B, Apartment 1, Postal Code: 500171.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contact@iuliancetanas.com.